|Address:||2275 Research Blvd #500, Rockville, MD 20850, USA|
|Monday:||8:30 AM – 5:00 PM|
|Tuesday:||8:30 AM – 5:00 PM|
|Wednesday:||8:30 AM – 5:00 PM|
|Thursday:||8:30 AM – 5:00 PM|
|Friday:||8:30 AM – 5:00 PM|
Good customer service
I had a great experience with Passport Titles LLC., They've been very responsive and easy to talk to.
I continuously have great experiences when dealing with Passport Title Services, LLC. The team builds a rapport from intake to settlement. They keep me informed and focus on what I need and require. Keep up the good work!
I am an independently contracted Settlement Officer. Since 1998 I have conducted over 12,000 closings so I know what goes into preparing for a settlement. I have observed many title companies and processors. Since 2011, I have frequently conducted settlements for Passport Title Services, LLC.
My top priority is to treat each person the way I would like to be treated. In this business, that means communication is critical. Each settlement has its own nuances. Sometimes issues arise which are totally out of the control of the title company. The Passport Title processors are extremely well experienced. They have always responded to me whenever an issue arises, so I am able to communicate with all parties. The processors are calm and cool when they are faced with challenges. When my son refinanced his mortgage, Passport Title Services performed and lived up to his expectations.
We've closed hundreds of transactions with Passport as both a buyer, seller or as counsel to a client and have been impressed with the high level of service each time. I've seen many deals fall apart at the table, but never once have I seen a deal fall apart on a Passport Title closing. Communication is first rate with e-mails, phone calls and live access to processing on-line. What really stands out for me on the experience is the ability to call the owner directly on his cell phone. I appreciate the rapid response and quick turn around.