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Heeyoung Kim - State Farm Insurance Agent

(3 Reviews)
5012 Dempster Street, Skokie, IL 60077, USA


Contacts

State: Illinois
Address: 5012 Dempster Street, Skokie, IL 60077, USA
Zip code: 60077
Phone: (847) 983-0585
Website: https://yourkoreanagent.com/
Business Hours
Monday:9:00 AM – 5:30 PM
Tuesday:9:00 AM – 5:30 PM
Wednesday:9:00 AM – 5:30 PM
Thursday:9:00 AM – 5:30 PM
Friday:9:00 AM – 5:30 PM
Saturday:10:00 AM – 1:00 PM
Sunday:Closed

Customer Ratings and Reviews

  • Haonan Chen on Google

    (April 4, 2019, 7:26 pm)

    I was not a customer of Heeyoung Kim State Farm Agency. On the contrast, I went to help them with their administrative work for a few days, so I was more like an internal person.
    To be honest, I think their efficiency still needs to be improved. Maybe because there were too many customers, sometimes it took about 15 minutes for a customer to get to the person he she worked with.
    However, the staff there was really friendly. They had people from four different countries! Just imagine how they got along with each other. They could always keep patience and be helpful - some customers stayed in the office for hours! If I were them, I could not have achieved that!
    One thing that made me gave them a 4-star rating was a real experience I had with them in one of the meetings. They never had fake reviews on their websites, at least according to my knowledge. Even once somebody proposed this to them, they refused immediately. They said they wanted to be honest to their customers. I was moved at that time, sincerely. This is also why I am writing reviews here for them - an honest company should deserve good reviews!
    Just some personal ideas from an internal point of view that outside customers may cannot see. Hope it helps!

  • Ashur Odisho on Google

    (July 25, 2018, 4:03 pm)

    Love Heeyoung Kim's office! I have worked with them the over 2 years now, and purchased multiple insurance policies. I recently got into a rear-end collision and Jina went the extra mile to help me with the claim. She returned my calls very quickly and answered all my questions professionally and patiently. The entire office kept me updated along the way and that really made me feel reassured. I would highly recommend this agency for your insurance needs!

  • Edmund Chu on Google

    (June 29, 2018, 3:59 pm)

    I would give this state farm a 5 out of 5! Everyone is very friendly and professional. Their customer service is outstanding. While I was dealing with a claim where the other party was not responsive and supportive, everyone from this state farm, especially Ronald and Emily, did everything they can to assist me and to resolve the issue for me. Both Ronald and Emily definitely went above and beyond to help me and support me regarding my claim. I would totally recommend this state farm to everyone. In my opinion, they are the best insurance agent in town!!!


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