| State: | Florida |
|---|---|
| Address: | Floor 9,, 76 S Laura St, Jacksonville, FL 32202, USA |
| Zip code: | 32202 |
| Phone: | (904) 376-1784 |
| Website: | https://www.careplushealthplans.com/ |
| Business Hours | |
|---|---|
| Monday: | 8:00 AM – 8:00 PM |
| Tuesday: | 8:00 AM – 8:00 PM |
| Wednesday: | 8:00 AM – 8:00 PM |
| Thursday: | 8:00 AM – 8:00 PM |
| Friday: | 8:00 AM – 8:00 PM |
| Saturday: | 8:00 AM – 8:00 PM |
| Sunday: | 8:00 AM – 8:00 PM |
My primarys referral department received my referral January 4th, 2019 and it took them more than a month to process my referral for surgery on February 18th, 2019. It was almost the weekend before my surgery on Monday the 18th and it still wasn't processed. I called CarePlus on the 13th of Feburary, they expedited my referral and handled it on time for my scheduled surgery date.
I am so glad to have chosen CarePlus and now I know personally, that they cared about me that much that they stepped in and did what was necessary to make sure my needs were met on time.
This review isn't enough thanks for the Best Customer Service I've ever received from a Health Insurance Company !
THANK YOU CAREPLUS ????
Jacquelyn "Paige" Houston